Terms and Conditions
Welcome to our platform, designed to connect crop traders with farmers. By using our services, you agree to abide by the following terms and conditions:
- Scope of Service: Our platform facilitates connections between crop traders and farmers. We act solely as facilitators.
- Service Fee: Traders must pay a service fee in advance, which covers our facilitation efforts.
- Responsibilities of the Trader: Provide accurate requirements, communicate promptly, and ensure timely payment of fees.
- Limitations of Liability: We do not guarantee crop quality or quantity and limit liability to the service fee paid.
- Amendments to Terms: We may amend terms, with updated versions posted on our website.
- Governing Law: These terms are governed by the laws of [Your Jurisdiction], with disputes subject to Delhi courts.
Refund and Cancellation Policy
- Service Fee Refund: Fully refundable if no suitable match is found.
- Refund Due to Farmer's Non-Compliance: Refund issued if agreed crop quantity or quality is not met.
- Post-Transaction Refunds: Concerns must be raised within 3 hours of accepting the crop.
Refunds will be processed if we are unable to connect the trader with a matching farmer within 5 days of the trader's request initiation. - Cancellation Requests: Service fees will be fully refunded if canceled before matching with a farmer.
Privacy Policy
- Data Collection: We collect trader requirements and farmer information for matchmaking.
- Purpose of Data Use: Data is used solely to connect traders and farmers.
- Data Sharing: We do not sell or share your data with third parties.
- Data Integrity and Security: Stringent measures are in place to protect your data.
- Your Rights: You may access, update, or request deletion of your data by contacting info@apneapp.in.